Frequently asked questions

Mediation is a voluntary, confidential process in which a neutral third party (the mediator) helps the parties in conflict communicate and find mutually acceptable solutions together. Unlike a judge, the mediator does not make a decision but facilitates dialogue.

Parent-youth mediation focuses specifically on restoring dialogue and resolving conflicts between parents and their children/teenagers. Family mediation, on the other hand, generally deals with separations, divorces, child custody and support payments. Please note that we do not offer family mediation (separation/divorce).

No, we do not offer family mediation. Our expertise focuses on civil and organizational mediation and parent-youth mediation.

The duration varies with the complexity of the situation. A mediation can be resolved in a single 2-3 hour session, or require several meetings over a few weeks. At our first meeting, we will set a schedule together that suits your needs.

Yes, absolutely. Everything said in mediation remains strictly confidential, unless all parties consent to sharing certain information, or in the rare cases provided for by law (such as an imminent risk to a person's safety).

Rates vary with the type of mediation and the length of sessions. At our first contact, I will give you a clear cost estimate. Mediation is generally much less expensive than legal proceedings.

Mediation is a voluntary process that requires the consent of all parties. If the other party is hesitant, I can sometimes facilitate a first contact to explain the process and its benefits. However, no one can be forced to take part.

Mediation and legal services are complementary, not competing. The mediator does not give legal advice. You may consult a lawyer before, during or after mediation. Some people choose to have the mediation agreement reviewed by a lawyer.

It is helpful to reflect on your needs, your concerns and what matters to you. Gather relevant documents if necessary. At our first meeting, I will guide you on the best way to prepare for later sessions.

Even if a full agreement is not reached, mediation often clarifies positions, improves communication and narrows points of disagreement. You remain free to pursue other steps if necessary.